Privacy Policy 

Last Updated: February 2026

At gigm8.com, we are committed to protecting the privacy of our Taskers and Buyers. This policy outlines how we collect, use, and disclose your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information necessary to operate our marketplace, including:

Account Information: Name, email address, physical address, and phone number.

Verification Data: Identity documents (e.g., Driver’s Licence) to verify Tasker credentials.

Transaction Data: Task descriptions, location data, and payment history (processed via secure third-party providers).

User Content: Ratings, reviews, and messages sent through our platform.

2. How We Use Your Information

We use your data for lawful purposes connected to our services, including:

Facilitating connections and "Task Contracts" between users.

Processing payments and service fees.

Improving our platform through analytics and user feedback.

Ensuring safety and preventing fraudulent activity.

3. Disclosure & Third Parties

We only share your information when necessary:

Between Users: Limited contact details are shared between a Buyer and Tasker once a gig is booked.

Service Providers: We may share data with IT hosting, payment processors (e.g., Stripe), and verification services.

Overseas Disclosure: If we transfer data outside of New Zealand, we ensure the recipient has comparable privacy safeguards as required by Privacy Principle 12.

4. Indirect Collection (Effective 1 May 2026)

In accordance with Privacy Principle 3A, if we collect your information from a third party (e.g., a background check service or social media login), we will notify you of the collection and the purpose as soon as reasonably practicable.

5. Data Security & Retention

Security: We implement reasonable security safeguards to protect your data from loss or unauthorised access.

Retention: We only keep your personal information for as long as required for its lawful purpose.

6. Mandatory Breach Notification

If a privacy breach occurs that is likely to cause "serious harm," we are legally required to notify the Office of the Privacy Commissioner and the affected individuals within 72 hours.

7. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Ask us to correct any inaccurate or misleading information.

Complaints: If you have concerns, contact our Privacy Officer at [Insert Email]. You also have the right to complain to the NZ Privacy Commissioner.